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Our Commitment to Health & Safety On Your student Trip

The team at Brightspark has helped thousands of teachers and students travel the world on education and performance tours each year. Expecting the unexpected is where we excel. Our experienced team is leading the way now in innovating and evolving to make sure your travel experience is safe, and full of fun, even in uncertain times. We’re committed to providing you peace of mind and ultimate flexibility.

Thanks to Brightspark’s expertise and our meticulous planning around health and safety protocols, students are exploring, discovering, and learning in destinations across Canada and around the world all while developing new skills and friendships to last a lifetime.

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As part of the WorldStrides family, we’ve supported tens of thousands of travellers around the world. For more than 55 years, WorldStrides companies globally have been the trusted partner of more than 9 million travellers, and our industry-leading commitment to health and safety speaks for itself. All aspects of every program are reviewed, from the initial planning stages to the on-tour experience, and the health and safety of our participants is our top priority every step of the way.


Evolving Standards

WorldStrides’ in-house Health & Safety Team, led by our Chief Academic, Health & Safety Officer and Head of Health & Safety, leverages decades of experience to continually assess the safety of the destinations where we travel and the activities in which our students participate. Our WorldAssist by WorldStrides Team serves as our emergency response command centre, staffed 24/7 by WorldStrides employees who are specially trained to handle any on program situation — no matter how big or how small.

BSCA at HHOF

Frequently Asked Questions

What is Brightspark's policy regarding vaccinations?

Unless required by the destination, venue, or activity, vaccination is not required to participate in a Brightspark program. 
What is Brightspark's policy regarding the use of face masks?

Although not required, Brightspark recommends the use of face masks in crowded spaces and in areas of high transmission. Participants must follow country, local, or venue mask requirements. 
What is Brightspark's policy regarding pre-departure COVID-19 testing?

Although not required, Brightspark highly recommends that participants take a COVID-19 test before travel to reduce the risk of illness on program and having to isolate away from home. Either a home test or a lab-based test is acceptable taken within the following timeframe: a PCR test taken within 3 days of trip departure OR an antigen test taken within 2 days of trip departure.

  • Anyone receiving a positive test result will not be able to participate on the program and should speak with Brightspark about future travel opportunities.

 
What if I test positive for COVID-19 within ten (10) days of my program’s departure?

Participants must complete at least five (5) full days of isolation and receive a negative test result on Day 6 or later OR complete ten (10) full days of isolation to participate on the program.

  • Day 0 is the date of the positive test if asymptomatic or the date of the onset of symptoms (if no more than 2 days before testing).
What if I become ill on program?

If a participant exhibits symptoms of COVID-19, Brightspark will help them get tested and safely separate from the rest of the group while awaiting the results. Brightspark will be in contact with you as we work to make arrangements for the participant’s care plan. The participant's medical expenses may be covered by insurance as an Emergency Medical Benefit. As a reminder, Brightspark recommends that all participants bring a copy of their insurance coverage with them on the program.
What if I am exposed to COVID-19 within ten (10) days of my program's departure date?

To participate on the program, a minimum of 5 days must have passed since the last COVID-19 exposure, the participant must be symptom free, and have a negative test before departure (can be an at home test).

  • Day 0 is the date of last exposure.
  • The participant must monitor for symptoms and mask for a full 10 days after last exposure.

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Our Health & Safety

The Brightspark team is committed to the safety and security of all passengers on our tours. We believe educational travel is an important part of the student learning experience and will positively impact a child for the rest of their life.

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  • Doctors on Call

    As part of WorldStrides, we have access to an exclusive partnership with The George Washington University Department of Emergency Medicine. We leverage this unique program to connect travelers to doctors for phone consultations or treatment recommendations.

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  • Refund Guarantee Protection

    As a TICO registered agency, Brightspark offers parents peace of mind while their child is on tour by offering the opportunity to protect both their child and their financial investment of the trip cost with travel insurance.

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