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Parents & Students FAQ

Will I need to carry a passport? On international tours, all tour participants need to carry a passport. If your child does not currently have a passport, be sure to apply several months before the tour departs. For Canadian citizens, the passport needs to be valid for at least six months after returning home. Non-Canadian citizens need to carry a non-expired passport and a multi-entry visa. Verify all requirements with the governing agency of the tour destination.
How do I apply for a passport? For all passport information, including how to apply, please visit the Government of Canada's Website or the governing agency of your home country.
Are visas needed to travel abroad? Visa requirements depend on the country or countries your child is visiting, the passport you are traveling under, and the length of the trip. Contact the embassy for each country your child will be visiting as soon as possible to make sure you have time to secure all necessary paperwork.
Do you have any fundraising efforts? We have a great step-by-step process in our fundraising blog here.
Is there Wi-Fi on the bus or hotel? Wi-Fi is available with certain coach companies for an additional fee. Please speak to your Sales Consultant about adding this. As for the hotel, most hotels provide complimentary Wi-Fi.
How will the group be divided at the hotel? Each hotel configuration is different, but we typically request that hotels keep each group on a minimal number of floors (with boys and girls separated). If necessary, please speak to your Sales Consultant about alternate arrangements.
Can my child forgo participation in a part of the tour? Students are expected to participate in all activities scheduled in the tour. There is no reimbursement for any activities in which a student decides not to participate. Any arrangements to shorten or extend your child's tour should be coordinated with the Group Leader. Please note that no discounts will be provided for a child that joins a tour after the initial departure or ends a tour early.
What is Brightspark's policy regarding vaccinations?

Unless required by the destination, venue, or activity, vaccination is not required to participate in a Brightspark program. 
What is Brightspark's policy regarding the use of face masks?

Although not required, Brightspark recommends the use of face masks in crowded spaces and in areas of high transmission. Participants must follow country, local, or venue mask requirements. 
What is Brightspark's policy regarding pre-departure COVID-19 testing?

Although not required, Brightspark highly recommends that participants take a COVID-19 test before travel to reduce the risk of illness on program and having to isolate away from home. Either a home test or a lab-based test is acceptable taken within the following timeframe: a PCR test taken within 3 days of trip departure OR an antigen test taken within 2 days of trip departure.

  • Anyone receiving a positive test result will not be able to participate on the program and should speak with Brightspark about future travel opportunities.

 
What if I test positive for COVID-19 within ten (10) days of my program’s departure?

Participants must complete at least five (5) full days of isolation and receive a negative test result on Day 6 or later OR complete ten (10) full days of isolation to participate on the program.

  • Day 0 is the date of the positive test if asymptomatic or the date of the onset of symptoms (if no more than 2 days before testing).
What are the best activities for students to do in Ottawa?

After every Brightspark Tour, we ask students about their favourite activities and attractions. Here is a list of the top 5 most popular attractions in Ottawa, as voted by students:

  1. War Museum. Make a visit to Canada's national museum of military history to see artifacts from their three-million-item collection and nine permanent exhibitions. A great way to immerse your students in Canada's military history.
  2. Gala Evening. What better way to wrap up this memorable class trip than with a dinner and dance gala evening. Our DJ will get your students out of their seats, playing games, and dancing the night away.
  3. The Heist. Your class will work together to solve the crime of the missing sapphire as they search through the Canadian Museum of Nature in this Brightspark Exclusive activity. 
  4. Indigenous Experiences. Guides will show your class what it was like to live in the area with a tour of the village, after which they will watch a traditional Pow Wow dance. 
  5. Lefleche Caves. This activity is educational and fun. It gets your students outdoors for the afternoon as they explore a 20,000 year old cave.   
How do I eat in Ottawa on a student-friendly budget?

Downtown & Byward Market

  1. Tucker's – Tucker's Marketplace's buffet is a student, teacher, and parent favourite! This restaurant has great service, a huge menu, and options for allergies too!

  2. Gibson's on Queen – A wide variety of food options including vegan and gluten-free options. Their fajita lunch buffet is a definite must-try! 

  3. Fish Market – Freshly baked bread and butter on the side of delicious, fresh fish! Enjoy this meal in the heart of Byward Market. 

  4. Grand Pizzeria – Another great spot in the Byward Market. Dig into these delicious pizzas! Got allergies? The restaurant offers gluten-free and cashew cheese alternatives! 

Gatineau

  1. Fun Junction – Florescent lights, laser tag, and dinner? Grab a table with your class and experience a memorable meal at this arcade spot!

  2. Buffet des Continent – An all-you-can-eat buffet offering Asian, Greek, Italian, American, Mexican cuisine and more!

  3. Au Vieux Duluth – A great place to enjoy a filling Greek meal! Enjoy a plate piled high with delicious steamy Greek food, with sides of rice and salad. 
Should my class stay at a hotel or a residence?

Hotels are a great choice if you have a flexible budget and want all the amenities! If you are looking for a budget-friendly alternative, consider staying at a residence! University of Ottawa and Algonquin College offer student-friendly accommodations at lower price point. Students will stay in suite style rooms with full kitchenettes and common areas that will give them a taste of post-secondary living.
What can I do for free on my educational tour to Ottawa?

Here are a few free things students can do in Ottawa! 

  1. Legislate This! - A Brightspark Exclusive that transforms your class into a government. They will elect a Prime Minister, debate, and then pass a bill into a law that will effect the tour! 
  2. Bank of Canada Museum - Experience the world's most complete collection of Canadian currency! Learn about money in interactive exhibitions that explain your role in the economy, and Canada's role in the world economy.
  3. RCMP Stables - Take your class to see where horses are trained for the Royal Canadian Mounted Police. Free guided tours are offered year round. 
  4. "Discover Bytown" - Enjoy a walking tour through Bytown like you've never seen before. Let a Brightspark Tour Leader showcase the history of this neighborhood.  
  5. Rideau Hall - Visit the state room where the Governor General works. You can also see many works of Canadian art and tour the scenic grounds.  
What are the best cheap or free things to do in New York ?
  1. Visit High Line Park
  2. Tour the 9/11 Memorial and Oculus
  3. Take the Staten Island Ferry
  4. Walk the Brooklyn Bridge
  5. Explore Central Park
What are the best attractions for high school students in New York City?

New York offers a lot of activities for students, but here's a list of the top 5 picks as voted by teachers and students

  1. Top of the Rock. Travel to the observation deck to enjoy unparalleled views of the city. A definite must-do on your trip! 
  2. Baseball Game. Watch a Yankees or Mets game and be swept away by the energy of the crowds.  
  3. Broadway Show. From Hamilton to Lion King, experience the excitement of live performances of Broadway musicals. 
  4. NYC Bus Tour. Enjoy the streets of New York on a guided bus tour. A great way to take in the bustle of this massive city. 
  5. Art Gallery. Make a stop at leading contemporary galleries like The Met or MoMA and be inspired!  
How do I eat in New York on a student-friendly budget?
At Times Square
  1. City Market - A trendy spot with a variety of food options, from Sushi to Tacos. The Market is an upscale, open-concept food court with amazingly affordable options. Bring your friends and enjoy a delicious dining experience!
  2. Shake Shack - For thick, savory, delicious burgers on a budget, Shake Shack delivers the best! Replace the bun with gluten-free or lettuce for a healthy, allergy-free alternative. Veggie lovers, dig into the 'Shroom burger, Garden dog, and in a few locations, the new Veggie Shack burger!
  3. Naya. A great shawarma shop with a few creative dishes-- like pumpkin kibbe! If you're looking for delicious halal & vegan options, make a visit to Naya!
At Rockefeller Center & 5th Avenue
  1. Magnolia Bakery - If you've never craved banana pudding before, you've never had it at Magnolia Bakery! This bakery also offers delicacies like cupcakes and brownies, but Magnolia's have made a name with their famous pudding!  
  2. Lenwich. Enjoy a New York staple with a stop at this bagel shop. Nutritional & allergy guide also available online.
  3. 2 Bros. Pizza - Eat like a New Yorker and make a quick stop at this $1 per slice pizza place. 
At the Financial District
  1. Stage Door Delicatessen - Looking for a classic bodega deli? Stage Door offers up delicious sandwiches for a great price and an absolute go-to if you want a traditional New York deli experience.  
  2. Go! Go! Curry! - A thick curry over fried pork or chicken cutlets makes for a savory and filling dinner! Although vegetarian options are offered, it would be important to note that the curry has pork in it. 
  3. Nish Nush - Kosher and vegan shawarma options that are both delicious and affordable! 

 
What are the best neighbourhoods for students to visit?
  1. Chinatown: Enjoy a variety of Chinese delicacies from dumplings and tea, or explore these busy, narrow streets filled with vendors, temples, and more! 
  2. Little Italy: Visit this historic district and sample cheesy calzones, cannoli, and espresso in this Manhattan neighbourhood! 
  3. Theater District: Experience the bustle of the entertainment district, the neon signs, and everything Broadway has to offer.  
  4. Times Square: Take in the bright lights, tall advertisements, and huge establishments that are iconic to New York. 
  5. Midtown - Chelsea: Explore this beautiful art district and be sure to grab a bite to eat!
What are the top 5 best selling European cities for school groups?
Paris Eiffel

Eiffel Tower, Paris France

 The London Eye in London England

London Eye, London England

 The Acropolis Carytids in Athens Greece

Acropolis Carytids, Athens Greece

 

  1. Paris – There’s something for everyone in Paris! Feeling daring? Soar to the top of the Eiffel Tower for breathtaking views of the city. Or stop in at the Louvre to see the world’s most iconic works of art. This is also a great jumping off point for tours of the rest of Europe!

  2. Rome – Local tour guides will take you through Baroque and Ancient Rome to see the Trevi Fountain, Spanish Steps, the Pantheon, the Colosseum, imperial palaces, and more! And be sure to enjoy a delicious meal in the Trastevere district.

  3. London - Explore London's great neighbourhoods like Soho, Covent Garden, and Notting Hill for a real taste of London life. Stroll among the city’s famous parks, tour a world-class museums, take in the spectacular views from the famous London Eye, and get up close to Shakespeare’s Globe. See the ancient side of England with a trip to the Roman Baths and the mysterious Stonehenge.

  4. Barcelona -  You will see a mix of modern architecture, medieval streets and Spanish food. Marvel at the dramatic settings while enjoying the sunny weather in this beautiful city.  

  5. Athens - From panoramic tours of the Acropolis to a tour of the Agora, the financial and political hub of ancient Greece, be immersed in the culture of this city. A trip to the Monastiraki flea market brings the country’s wonderful sights, smells, and sounds to life.
Which are the top must-see attractions on international student trips?

  1. The Louvre and Eiffel Tower in Paris, France.

  2. The Parthenon in Athens, Greece.

  3. The Colosseum in Rome, Italy.

  4. Gaudi Architecture in Barcelona, Spain.

  5. Big Ben in London, England. 
What are the best hidden gems to add to our student tour?
Petanque playing balls in France

Pétanque playing balls in Paris

 Platform 9 3/4 on the Harry Potter walking tour in London England at Warner Bros studios

Platform 9 3/4 at King's Cross Station, London

 Barbary Macaque sitting on the rock of Gibraltar in Spain

Barbary Macaques in Gibraltar
  1. Pétanque in Paris, France. With origins in Ancient Greece, this sport is popular in Paris. The goal is to throw hollow metal balls as close to a wooden target ball as possible. Your students will bond, while working as a team in this sport that’s easy to pick up and fun to play!

  2. Harry Potter Tour in London, England. Your students will discover the filmmaking magic of Harry Potter on a tour at Warner Bros. Studio to see the film’s props, sets, and costumes.

  3. Grotte des Demoiselles in Nimes, France. These large caves in southern France are rich in stalagmites, stalactites, and columns. The natural formations will fill your students with with wonder and curiosity.

  4. Campo Bravo Bull Farm in Seville, Spain. Take your class to this bull farm to learn about the history and practice of bull fighting from a professional bullfighter. On tour, your students will travel by horse and buggy to see the  cow, bull, and Andalusian horse enclosures. Students will also be able to see a demonstration of doma vaquera, a traditional Spanish form of horse riding.

  5. Barbary Macaques in Gibraltar. When your class arrives at Gibraltar to enjoy the exceptional views, they will also be greeted by monkeys! You and your class can enjoy the rare experience of seeing the only place in Europe with wild monkeys!
What if I become ill on program?

If a participant exhibits symptoms of COVID-19, Brightspark will help them get tested and safely separate from the rest of the group while awaiting the results. Brightspark will be in contact with you as we work to make arrangements for the participant’s care plan. The participant's medical expenses may be covered by insurance as an Emergency Medical Benefit. As a reminder, Brightspark recommends that all participants bring a copy of their insurance coverage with them on the program.
What if I am exposed to COVID-19 within ten (10) days of my program's departure date?

To participate on the program, a minimum of 5 days must have passed since the last COVID-19 exposure, the participant must be symptom free, and have a negative test before departure (can be an at home test).

  • Day 0 is the date of last exposure.
  • The participant must monitor for symptoms and mask for a full 10 days after last exposure.
My child has accessibility needs. Will they be accommodated on tour? Once notified of a student's needs, we will work with the Program Leader to ensure that the tour is accessible to all students. Wheelchair accessible hotel rooms and motor coaches can be arranged with advanced notice. Please list any mobility concerns in the special requests section during registration and inform your Program Leader. For more information about Ontario's accessibility policy, please click here. 

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